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Offline settings - Application config file is not recognized in the SAP HCPms cockpit.

Sep 19, 2017 at 02:10 PM


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Hi Experts,

We are working in the offline Kapsel application which runs through HCPms to load and synchronize data on a mobile device. The application is working fine during initial load with the back end data and during synchronization process (flush and refresh offline store, again a request goes to back end to post and fetch the new records).

The Issue is when another user tries to login, again a new request goes to backend to fetch the records(instead of taking the entries from the cache server.).

The HCPms client database is not caching the records. Also refresh interval(Specified in the configuration file in offline settings) is not triggering the backend from HCPms server.

We registered the application in HCPms and uploaded the config file in the kapsel settings of the application, Still no refresh or data cached in the HCPms client database.

We uploaded the config file with reference to below link,

Do we need to add any additional settings to achieve HCPms client cache storage and refresh functionality?

Thanks & Regards,


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