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Former Member

soluation manager

hai guy s could u give the information about soluation manager . This information gerally what happend in indian business and sap

thank u my mail id ]n.swamy_r@india.com

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2 Answers

  • Oct 14, 2007 at 03:17 PM

    Swamy,

    1. it is used for generating keys and downloading support packages

    2. it is used to document user requirments and preparing senarios what needs to to be adopted using solution manager, where the blue print is the part of solution manager

    3. it is used for reporting, solution desk,to manage the change requests and use to monitor entire landcape Central message processing in the SAP Solution Manager:

    - Display customer data, problem description, priority, attached documents, Service Level Agreements (SLA)

    - Assign processor

    - Send messages to the creator and other processors

    - Forward message to other processors or support units

    - Create documents and URLs

    - Attach documents

    - Status assignment and monitoring

    - Create a worklist with selection conditions

    REWARD IF U FINDS THIS AS HELPFUL...

    Regds

    MM

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    Former Member
    Oct 15, 2007 at 05:18 AM

    Hi

    <b>Make a small search in sdn you can find forum and blogs on solman</b>

    resolution-manager

    solution-manager

    SOLUTION MANGER:

    The SAP Solution Manager runs in a separate central system, to which all other SAP systems are connected. Systems that are administered using the SAP Solution Manager are referred to as "satellite Systems".

    SAP Solution Manager is a centralized solution management platform that provides the tools, the integrated content, and the gateway to SAP that you need to implement, support, operate, and monitor your SAP solutions. It helps to minimize risks and to reduce total cost of ownership (TCO). SAP Solution Manager runs in your solution landscape and facilitates the technical support of your distributed systems.

    SAP Solution Manager is a lifecycle management platform used to implement, run and optimize SAP applications. It is used to manage the technical implementation. SAP Solution Manager provides tools and functions for the following areas:

    - Business Process management

    - Management of mySAP technology

    - Software Change management

    - Support desk management

    Technically, SAP Solution manager operates as separate mySAP application system based on SAP Web Application Server; however, use of it is included in maintenance fees, so you won't incur any additional licence costs.

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