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C4C - My contacts

Sep 18, 2017 at 12:59 PM

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Hi,

I have a question regarding the "My Contacts" query.

What are the dependencies for the selection of "My Contacts"? When I start the query I see entries for which I don't know why they appear in "My contacts"...

christian

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1 Answer

Prasanth Sarma Aryasomayajula
Sep 19, 2017 at 01:29 PM
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My Contacts are the contacts of the "My Account" and "My Accounts" are all a accounts where the logged in employee is part of the account team or the account's territory team, this semantic will not be changed.

TO make it simple :


Contacts are displayed in one of three standard filters, described below:

All :- All contacts of all accounts that you are authorized to access.
My Contacts :- All contacts of all accounts for which you are assigned as a member of the account team.
My Team's Contacts :- All contacts of all accounts for which you are assigned as a member of the account team, and, if you are a sales manager, all contacts of all accounts for which any subordinate of yours is assigned as a member of the account team.


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