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C4C - My contacts

former_member230869
Participant
0 Kudos

Hi,

I have a question regarding the "My Contacts" query.

What are the dependencies for the selection of "My Contacts"? When I start the query I see entries for which I don't know why they appear in "My contacts"...

christian

Accepted Solutions (0)

Answers (1)

Answers (1)

PrasanthArya
Advisor
Advisor

My Contacts are the contacts of the "My Account" and "My Accounts" are all a accounts where the logged in employee is part of the account team or the account's territory team, this semantic will not be changed.

TO make it simple :


Contacts are displayed in one of three standard filters, described below:

All :- All contacts of all accounts that you are authorized to access.
My Contacts :- All contacts of all accounts for which you are assigned as a member of the account team.
My Team's Contacts :- All contacts of all accounts for which you are assigned as a member of the account team, and, if you are a sales manager, all contacts of all accounts for which any subordinate of yours is assigned as a member of the account team.