UWL Manage Substitutions

[Former Member]

Hello,

I am on EP 7.0 ECC 6.0 and having a problem when a manager wants to create a substitute for himself in the Portal UWL to approve Time and Expense .

When the user goes to Manage Substitution Rules-> Create Rule->Select the person to be the substitute .

Now when assigning the Tasks for the substitute the 4 options are :

Time Expense PCR and ALL

User wanted to have an option as: Time and Expense in the DropDown ..I added that by doing the configuration in SPRO ....now there are 5 options but when the user selects the Expense only it is not working but when the user selects Time and Expense ..only Time entries are visible to the Substitute not the expense....so everything except Expense is working.

Any help would be highly appreciated.

[Former Member]

Hi Subash,

I was under the impression that your problem was solved!!!

Anyways coming to your issue

<b>But when the user selects the Expense only it is not working</b>

Is this happening only after you configured the "Time and Expense" profile? If yes then there might be some problem in the configurations. Would be better if you can let us know all the steps that you have done so far.

If "Expense" is also a newly configured profile then may be your tasks are not classified under the right task classification. You need to classify your expense related tasks under the expense task classification that you have defined in SPRO. (Done in PFTC --> Additional data --> Agent assignment --> Maintain)

One more thing can you try substituting a user with "Expense" profile directly from R/3 (in SBWP transaction). Check whether the Expense workitems are available for the substitute in this case. Similary try the case of "Time and Expense" also from R/3.

Thanks,

Prasath N

[Former Member]

Hello Prasath,

Thanks for the reply. When I do the substitute for Expense the workitems are not getting generated even in the sbwp in R/3 ....so there is something wrong with the workflow i think...also the user is telling me that it was working before and not now ...I didn't test it earlier.

And this is what I did:

Gone to SPRO->SAP Netweaver -> Application server -> Business Management -> SAP Business Workflow -> Basic Settings -> Substitue Profile -> Assign

Substitute Profile ...before creating an entry here it asked me to create an entry in the Table T77RP...so gone to se16 and created an entry first there as 0007 and Time and Expense..then gone back to the same path in SPRO-> Assign Substitue Profile and created 2 entries there as:

sub. profile Classification

0007 4(for Expense)

0007 5(for Time)

then gone to Define Substitute Profile and created an entry as:

0007 Time and Expense.

Please let me know if I have done anything wrong and what could be the cause of the problem.

[Former Member]

Have you assigned the relevant tasks to these substitution profiles/classification?

For example if you have some time related approval task, go to the task attributes. There you will find a dropdown menu, in which you have the classifications that you have defined in SPRO. Select the relevant classification, and you are done.

Regards,

Karri

[Former Member]

Hello Karri,

Thanks for the reply. I had gone to the same path in SPRO and then Maintain Task Classes and I see the Classification for Time and Expense and PCR there ...if you are talking about something else please reply back..

Thanks

[Former Member]

Open the task with for example transaction PFTC in change mode. Then Additional data -> Agent assignment -> Maintain -> Attributes. There you should find your the task classification.

Regards,

Karri

[Former Member]

Hello Karri,

I had gone to the tcode PFTC then what should be the task there I should I look in for...?

Looking forward to your reply.

[Former Member]

It is really hard to guess that which task(s) you should use there. The person who has developed or configured the workflows should now the relevant task numbers. The tasks will always start with 'TS' for example TS90000001.

[Former Member]

Check for the task which is not getting substituted. In your case your expense tasks are not getting substituted right? So just check which is the task used for expense approval.

Goto PFTC enter this task id and navigate to the task classificating using the path Additional data --> agent assignment --> maintain. Select you task and click on "Attributes" button. Here in the classification see the value available in the drop down. It shud be the expense classification that you have created in SPRO. Choose the appropriate classification for the expense task and save it.

Thanks,

Prasath N