on 10-11-2007 7:09 AM
Hello All,
I want to make an interface that whenever any error occurs alert should generate ticket automatically to Ticket tools like Remedy, Clarify etc.
Pls send me pdfs/ links regarding it
Regards
Hi henry,
First u see
ALERT STEP BY STEP: by Michal..this help u
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
then u go thro'
/people/alessandro.guarneri/blog/2006/01/26/throwing-smart-exceptions-in-xi-graphical-mapping
/people/michal.krawczyk2/blog/2007/04/26/xipi-throwing-generic-exceptions-from-any-type-of-mapping
If u want to raise alert from the mapping, you can write a simple UDF which makes a RFC Call (RFC Mapping Lookup) to a standard SAP RFC (SALERT_CREATE) which in turn will raise the alert for you.
You can refer to this following blog expaining how to make this RFC call.
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
regards
BIll
<b>**reward with points if it helps u</b>
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