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Dashboard Design Error: "Could not connect to Microsoft excel..."

Sep 15, 2017 at 05:54 PM

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Former Member

Hi,

I understand this question has been asked by someone else before, but I am not too clear how to solve this issued. I installed SAP Crystal Dashboard Design 2016, departmental edition yesterday and have the 30 days trail version right now. I am using Dashboard Xcelsisu 4.0 on the Windows 10 using Excel 2013.

When I trying to import Excel data to Dashboard, it gives a error message "Could not connect to Microsoft Excel. To prevent further data corruption, the program must close" I tried import other excel file which works fine. Just this specific excel that I want to work with having this issue. I have tried the following: (1) opening dashboard application without having excel open. (2) restart the laptop

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Former Member Sep 19, 2017 at 01:43 AM
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I am having the same issue. (Been an Xcelsius user for more than ten years)

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