hello experts,
We are implementing ECC 6.0 & CRM 5.0.
In SD Customer Master, the field "VAT registration number"; in Control Area; is populated which results in the customer not being downloaded in CRM. Note 301059 says that this field has to be deleted for a non-EU country, here the country in question being India.
Is there any way work around this restriction? That is, maintain the field & be able to download the data by some modifications. Kindly share your views if you have encountered this issue.
Regards,
Deepanshu
Hi Deepanshu
I think most probably, this field has been made mandatory at your end which should be changed to "optional". To do this, goto SPRO --> Financial Accounting --> Accounts Receivable and Accounts Payable --> Define Screen Layout per Activity (Customers).
Select "<b>Create Customer (Accounting)</b>" and tick the blue lens on top so that it will go to next screen. Now double click "<b>General Data</b>" under "<b>Field status</b>" and select "<b>Control</b>". In this, against the field "VAT registration number", select "<b>Opt.Entry</b>", save it and then try once again.
Thanks
G. Lakshmipathi
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