Two different UWL iviews with two different backends

[Former Member]

Hi,

We have a UWL iView setup on the portal for a backend system and everything works well.

Now we have to configure another UWL iview, so that it displays data from a different backend system. The two iviews must be independent of each other and no work item must overlap. How can we achieve this?

I tried using the "<b>System Configuration Group</b>" property of the iview by defining a group while registering the system and using this group in the iview property. But it doesn't seem to work.

Another thing is, I am not sure about the priority levels of the xml files. Currently I have <b>two xml files with priority high</b>, and the iviews seem to be displayed the workitems from the system with the xml file that is first on the list.

Can someone help?

Thanks and Regards,

Reena

[Former Member · Accepted solution]

Hi,

When your first UWL iview is working fine simply register your second UWL system. Then go to the Portal Content Studio and search for the first UWL iview. Copy it and paste it at some other location(do not use paste as Delta Link) Then change the system configuration group to the new one.

Please ensure that you are using two System Configuration Groups, one for each system.

Hope this helps!

Regards

Atul Shrivastava

[Former Member · Accepted solution]

Hi Atul,

Thanks a ton for your reply. This is what I did:

The UWL iview for the first backend system was already in place. But the system did not have the "System Configurations Group" maintained. So I went to Universal Work List - Administration, edited the system and added a value for the System Configuration Group property "<b>test1</b>" and saved it (I did not re-register it)

Then I opened the first iView and entered the same value "<b>test1</b>" into the "System Configuration Group" property.

Then I created a new uwl iview (did not use copy as delta link) with a System Configuration Group "<b>test2</b>". Created a new system with a System Configuration Group "<b>test2</b>" and registered it.

When I open the iviews, this is what is happening:

The second iView is working properly. It has items only from the second backend system.

But, the first iView is blank. No entries from any of the systems.

What can be wrong?

Thanks and Regards,

Reena

[Former Member · Accepted solution]

You already know the answer, re-register the UWL system. Then clear the cache of UWL systems.

Hope this helps!

Regards

Atul Shrivastava

[Former Member · Accepted solution]

Thanks Atul!