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SAP is presenting old expired certificate to some users in some regions

Sep 14, 2017 at 02:25 PM


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Dear Gurus,

We are encountering a very strange problem with SSL certificate of a system. Let me describe the situation in detail:

One of our systems SSL certificate which is signed by a trusted authority was going to expired on 7th Sep 2017. We already renewed the certificate on 22nd August 2017 which was valid till 2018 and restarted the icm and new certificate was effective . All fine.

Then Suddenly when we came to office on 8th Sept 2017 we started getting SRQ's from users from some countries (JAPAN,Korea,Australia and some more Asia countries) saying that they are getting certificate error. I had a screensharing session with one user and when i checked i found that the certificate presented to her was the same old certificate which expired on 7th Of september. while when i tried to replicate the issue i see new certifcate which was renewed in august and valid till 2018. I am based in Poland.

Still we restarted ICM thinking that may be somehow it was restarted properly last time- Didnt help

requested new certificates and repeated whole procedure- No use

finaly rebooted sap still certificate error is there for some countries which are being presented the old certificate.

Old certificate is already removed from strust in sap.

Any help here will be highly appreciated.



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1 Answer

Xucheng Yan Feb 09 at 02:17 AM

Hi Ashish,

I have met exactly the same issue as what you described. Could you please share what was the cause and how you solved it?


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