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Former Member

System ECD is currently closed

Hi Gurus,

I am with SAP and trying to solve one of the problems. But thay have replied that

System ECD is currently closed. Can you please open it?

What does this mean and how do I open the connection

Thanks

Parvez Khan.

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3 Answers

  • Oct 09, 2007 at 01:46 PM

    Hi Parvez,

    ECD must be the name of the system... closed means you need to open a remote connection so SAP can access your system to troubleshoot...

    Go to marketplace -> Help and Support -> Connect to SAP -> Click on the system (in this case ECD) -> R/3 Support -> Mark the ammount of time you want to open the system -> Start Service Connector...

    Once you do this your system must be marked as connected...

    Also... If this is already done and they say that the system is closed... open it for changes in SCC4

    Regards

    Juan

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    • Former Member Former Member

      Prince,

      Thanks for your help

      In Solution Manager there is file saprouttab in D:\usr\sap\saprouter

      which has IP of Dev System

      There are 3 entries for Dev IP

      p XX.XXX.XX.33 YYY.YYY.YYY.129 3299

      p YYY.YYY.YYY.129 XX.XXX.XX.33 3200

      p YYY.YYY.YYY.129 XX.XXX.XX.33 3389

      where XX is the Dev IP.

      What is this YYY IP and know what should I set in the Local Router String in the market place to open ECD.

      Thanks

      Parvez Khan.

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    Former Member
    Oct 09, 2007 at 01:47 PM

    This means SAP want to access your EAD to look into the issue that you have reported through OSS message.To open the connection , Open the message that you have opened with SAP --> Expand Selected System: EAD Installation Number: xxxxxxx --> Click on Maintain Service Connection --> Select R/3 support ( or appropriate , usually its R/3 ) --> Enter the days you want to open the connection --> start service connector this will open the connection ( assume SAP router is running )

    Then select Message --> Expand Selected System: EAD Installation Number: xxxxxxx -->Change access data --> Under installation select your system ( EAD ) --> Modify --> enter a user id, password and expiration date , here enter the user id using which you want SAP to access your system

    Thanks

    Prince Jose

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    Former Member
    Oct 09, 2007 at 01:47 PM

    Hi Parvez,

    You will have login using the ID in which your system is registered.

    Go to www.service.sap.com -? Help & Support-> Connect to SAP-> Maintain Connections

    Choose your system and open connection for necessary time.

    Regards,

    Payal

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