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Former Member

Partial payment for down payment request

Dear All

I have posted a 1000 INR down payment request by F-37. However, the customer only pays me for 700 INR.

If i use F-29 to record the downpayment and try to link this 700 INR to the original down payment request then the system does not allow me to post and gives the message"Posting is only possible with a zero balance; correct document". Also if i click on additional line items the system does not let me create a new downpayment request (Spl GL F) with posting key 09.

Request you to tell me if i can let 300 INR as down payment request and $700 as down payment received agsint the first downpayment request.

Regards,

Siddharth.

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1 Answer

  • Best Answer
    Oct 09, 2007 at 11:36 AM

    Hi,

    When you make a request for your customer to make 1000 as down payment this is in the form of noted item this will not effect any balances.

    Coming to when i receive any advance from your customer that amount comes against through the downpayment request for reference.

    Hope this is clear, if yes assign points

    Regards,

    Sankar

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    • Former Member

      Hi Shankar,

      I am working on EC 6.0 in case that is relevant.

      Agreed that a downpayment request is a noted item and wont affect balances. But when you recieve downpayment against that downpayment request, the system does not let you proceed if there is a difference between the downpayment request and the downpayment.

      my query is whether i can post that downpayment w.r.t to the downpayment request and create the residual amount as a new downpayment request.

      Thanks for your reply but the problem remains unresolved. Will award you points though 😊