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Solman Upgarde from 2.1 to 4.0

Hi,

We have a scenario to upgrade the solution manager system from version 2.1 to 4.0. But couldnt find any upgrade guides in the market place. Guide is available only for the upgrade from 3.1 to 4.0.

Please suggest where i can find the solution for the upgrade.

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2 Answers

  • Best Answer
    Oct 09, 2007 at 12:38 PM

    Hi,

    Which scenarios have you used in SolMan 2.1?

    Which data should be available again in SolMan 4.0?

    Actually, no upgrade exist from 2.1 to 4.0

    There might be a possibility to migrate some data from 2.1 to 4.0.

    Best regards,

    Ruediger

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  • Oct 09, 2007 at 01:42 PM

    Check

    Note 644123 - Migration of Solution Manager data from 2.1/2.2 to 3.1/3.2

    I suggest opening an OSS call under SV-SMG and referring to that note. Maybe it's possible to do that migration also to 4.0.

    --

    Markus

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    • Former Member Former Member

      I got the reply from SAP. It reads as follows

      <b>"There might be a possibility to migrate some data from 2.1 to 4.0.

      I could think of a possiblility to transfer projects, service desk (with help by SAP Consulting or Remote Consulting).

      It really depends on the importance of the data.

      If the data are of less importance or can easily be restored manually,

      I would recommend to install and configure SolMan 4.0 and to enter

      the data again (Landscapes, RFCs, EarlyWatch Alert, Service Level

      Reporting, ...)

      Unfortunately, it is not possible to upgrade directoy from 2.1 to 4.0,

      so, another alternative is that maybe you can try migrate the data from

      2.x-3.1 and then upgrade 3.1 directly to 4.0"</b>

      Right now we are using the solution manager is only for the "service desk" The reason we are going for the further upgrade is for using its extended functionalities. We are not so keen on having the old service desk data back in the target system.

      The data we want to have it in the target system is the user data for which there is additional data coming from a legacy system and also the development and customisation work we did on the source system.

      Without going for upgrade and by installing the new system can we have this on the Solman 4.0

      Message was edited by:

      Kasi