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In the segmentation item of intersts not loading and getting error

Sep 13, 2017 at 10:20 AM


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I am unable to get Item of Interests in the tag cloud while segmenting and i am getting error like below screen shot and when i click the Bar chart i am not able to see discription and able to see only count

Please can anyone help me out this???


error.png (42.1 kB)
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1 Answer

Kevin Wang
Sep 22, 2017 at 02:49 AM

Hello Srikar,

Could you please provide the screenshot for F12 debug page?

Besides, this should be a Hybris marketing issue. So you need to mark this issue as 'Hybris Marketing' tag, so that more expert could check this issue.

Thanks and kind regards,


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Hi Kevin,

Thank your response and please see the screenshot for issue.

item-issue.png (143.3 kB)