Browser Access just hangs when user logs in

Hi All
A user has an issue when he logs into business one via Browser access. It just hangs and hangs. The funny thing is it happens on a certain DB's. So the one DB will give an issue but he can log into the others without any issue. But other users can log into the DB that gives him an issue just fine.

It happened twice now on two different DB's.

I restarted the SAP Business One Browser Access Server Gatekeeper.. but he still has the issue on that specific database.

SAP9.2 PL04

Any Idea what could be the issue?

Regards,
Jerusha