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Former Member
Sep 13, 2017 at 01:01 PM

Contact from Self Identified to Verified

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Hello Experts, SAP,

I have tested the following scenario: a Contact was in Self Identified level status, the contact clicked on a link in an email that I have sent after the contact had registered ina form. The contact has not passed to the next stage --> Verified as expected. Why? Should I have to configure something?

Many thanks,

Cheers

Paolo