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Multiple ICM applications in one SAP instance

Sep 12, 2017 at 04:56 PM


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Hi -

we are assessing if we can have multiple ICM applications to deal with user segregation or should we handle multiple organization divisions in one application. Our situation is a bit unique and source of data for different groups vary, so we want to understand what is the level of flexibility we have if we have to operate in one application versus multiple applications. Any case study or best practice recommendation will also help

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