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Former Member

Error with Maintenance Optimizer in Solution Manager 4.0

Hi, I am configuring Solution Manager for download SP, I check marketplace and download the guide, when I try to download a SP following message show me:

"Change requests cannot be displayed or created, because the RFC connection has errors, or is not maintained.

Check whether the RFC connection to the Change Man agement system is under the key CHARM_DEST (APPLI field in the DESTINAT field), in the view BCOS_CUST. You need authorization for the cross-client view/table maintenance (S_TABU_DIS and S_TABU_CLI).

Check the RFC connection in the transaction SM59. If your SAP Solution Manager system is also your Change Manager system, the internal connection must be 'NONE'. You need authorization for the administration of RFC connections (S_RFC_ADM)."

I go to sm59, verify RFC SAP-OSS with correct data, I found at guide following Host :

/H/54.16.44.50/S/sapdp99/H/54.62.200.35/S/

When I try press Connection Test Buttom I can not connect to SAP.

Do you know which can be my error? .....

Regards.

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1 Answer

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    Former Member
    Oct 08, 2007 at 07:30 AM

    Hi,

    Following the note 1024932

    Steps to do before configre the maintance optimizer you need to configure sattilite systems in solution manager.

    go to SMSY and configre R\3 systems.For these systems you need to create RFC connections and Logical comp.

    http://service.sap.com/rkt-solman

    for tutors and PDFs how to set up MOPZ.

    Points if it helpfull

    Regards

    Neni

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    • Hi,

      I think the problem is that you skip the following SPRO activities:

      - Define Service Desk Destination in the Solution Manager Syst

      - Activate Integration with Change Request Management

      . Integration Solution Manager

      S NONE

      . Integration Change Request Management

      CHARM W NONE CUST620 1.0

      OSS_MSG W NONE CUST620 1.0

      Hope this helps,

      Dolores

      Message was edited by:

      Dolores Correa