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SAP PO 7.5 CBMA alert not sent for Sync messages failures

Hi All,

We are on SAP PO 7.5 ,I configured CBMA alert I have created generic alert rule in ID and added all Service Interface to it. I have selected all type of message statuses in alert rule

I scheduled job which sends alert every hour once. Issue is I get error for only async message failure but for sync message which are in cancelled state I am not receiving any alert.

Can some one help in resolving the issue?

Thanks,

Sahana

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