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Multiple dispute cases against one invoice

Sep 12, 2017 at 10:55 AM


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Hi Folks,

My customer wishes to use Dispute Management but wants to have the ability to assign multiple dispute cases against the same invoice the reason being:

Their customer is services by many branches but one invoice is produced with, at their customer's behest, as single line item with a back up spreadsheet with the detail. SAP SD is not used billing is done via a separate system. Consequently this invoice could be disputed by multiple branches for different reasons.

Is there any way of accommodating this?

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