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Former Member

Transaction from R/3 to IC

HI!!

Can anyone help me, i need to know if a can use a transaction from R/3 to the Interaction Center.

Is there any documentation or SAP Note that can help me.

Thanks

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2 Answers

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    Former Member
    Oct 08, 2007 at 04:34 AM

    Hello Carlos,

    It is possible to pull R/3 transactions in IC Web Client. For this the R/3 system has to be defined as a logical system and then through transaction launcher it is possible to use R/3 transactions.

    Refer the following links: -

    /people/raja.g/blog/2007/01/24/displaying-r3-transaction-in-icwc-application

    http://help.sap.com/saphelp_crm50/helpdata/en/92/54ee09984b11d687bc005004f2f41f/frameset.htm

    Hope this helps!

    Regards,

    Khushboo

    <b>Do reward points !</b>

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    • Former Member

      Hi Khushboo:

      Thanks for you help, the only thing is that i need to call the R/3 transaction from de Interaction Center WIN CLIENT.

      Is there any documentation about it??

      thanks

      regards

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    Former Member
    Oct 08, 2007 at 05:34 AM

    Hi Carlos,

    Please refer the <b>SAP Note : 1013376</b> for more information.

    Best Regards,

    Johnny.

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    • Former Member

      Hi Johnny:

      Thanks for your quick answer, the only thing is that i need to call the R/3 transaction from de Interaction Center WIN CLIENT.

      Is there any documentation about it??

      Thanks

      Regards