cancel
Showing results for 
Search instead for 
Did you mean: 

Transaction from R/3 to IC

Former Member
0 Kudos

HI!!

Can anyone help me, i need to know if a can use a transaction from R/3 to the Interaction Center.

Is there any documentation or SAP Note that can help me.

Thanks

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Carlos,

Please refer the <b>SAP Note : 1013376</b> for more information.

Best Regards,

Johnny.

Former Member
0 Kudos

Hi Johnny:

Thanks for your quick answer, the only thing is that i need to call the R/3 transaction from de Interaction Center WIN CLIENT.

Is there any documentation about it??

Thanks

Regards

Former Member
0 Kudos

Hello Carlos,

It is possible to pull R/3 transactions in IC Web Client. For this the R/3 system has to be defined as a logical system and then through transaction launcher it is possible to use R/3 transactions.

Refer the following links: -

/people/raja.g/blog/2007/01/24/displaying-r3-transaction-in-icwc-application

http://help.sap.com/saphelp_crm50/helpdata/en/92/54ee09984b11d687bc005004f2f41f/frameset.htm

Hope this helps!

Regards,

Khushboo

<b>Do reward points !</b>

Former Member
0 Kudos

Hi Khushboo:

Thanks for you help, the only thing is that i need to call the R/3 transaction from de Interaction Center WIN CLIENT.

Is there any documentation about it??

thanks

regards