Unable to Delete Shopping cart or Change purchase order in SRM. The PO
is already in R/3, and the user has tried to change the PO / Approve
the PO in SRM
When trying to delete the Shopping cart or change the PO / Approving
the PO getting the message <b>Document is still being processed in the
background; please try again later.</b>
There are locked entries in the BBP_WFLOCK table, for Shopping cart,
Purchase order and confirmation but the four coloum entries viz.,
ARFCIPID ARFCPID ARFCTIME ARFCTIDCNT are not missing.
Needs to delete the shopping cart or change / Approve the PO.
I know that there is an OSS note 820040: Canceling a workflow lock in the BBP_WFLOCK table
but SAP has recommanded this note only if the entries ARFCIPID ARFCPID ARFCTIME ARFCTIDCNT in the coloum of bbp_wflock is missing is it correct ??? or i can use this note meaning the note does not have anu side effect if appiled.
also is it related personalization object BBP_WFL_SECURITY which is
setted to high,
decreaing this can help to resove the issue ?????
advice for this.