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Former Member

FSCM Documented Credit Decision: Credit Analyst and Workflow

Dear colleagues,

Could anyone who have implemented Documented Credit Decision help clarify the two questions below:

1. When a documented credit decision is created, the credit analyst (field SCMG_T_CASE_ATTR-PROCESSOR) is blank. It could then be updated manually with a SAP user ID to assign the case to a person. Is this the standard design for this field to be updated manually? Or is there any standard process to automatically fill credit analyst field in the DCD case with a SAP user ID (like collections management, which automatically assign the collection specialist to each BP in the worklist)? I just want to know before considering implementing a BADI to do this.

2. No workflow is triggered when a DCD is assigned to a new processor (or person responsible). Compared to dispute cases (FIN-FSCM-DM), in the standard delivery, the workflow WF01700044 and WF01700051 are used for dispute case processing, but for this new DCD functionality, we could not find any workflow in the standard system to notify new processors in SBWP of case assignment to them for processing. Please advise if there is any standard workflow available for Documented Credit Decision or if we have to do a custom one.

Thanks in advance.

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    Former Member
    Sep 13, 2017 at 06:23 PM

    HI,

    You need to have Employee BP assigned to customer for automatic determination of Credit analyst in DCD case. But with S/4H, Employee BP role has been removed from Business partner, now it works only with HR/SuccessFactor integration. If you are in ECC platform, then create employee BP and assign it to customer BP under Relationship tab with category:in Credit Managment managed by. And when new case is created, credit analyst filed will updated. If with S4/H, then build workaround solution.

    On question 2 - I don't remember any standard workflow but user can see at MY DCDS tcode.

    Hope this helps.

    Thanks,

    Mayank

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    • Former Member

      Thanks. I have found out this. I also contacted SAP about workflow for DCD, and they confirmed it is delivered in the standard system, and there is no plan in the current future to add workflow to DCD.