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Transfer status of C4C Order is not getting updated

Sep 13, 2017 at 05:46 AM

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Hi Guys,

The transfer status of C4C order is not getting updated even after the replication to ECC.

Transfer status before initiating transfer - Not started

Transfer status after initiating transfer - in process

Transfer status after successful replication to ERP - Transferred?

In our case, even after successful replication of C4C order to ERP, the transfer status is showing up as in process in C4C.

Please advise.

Srini

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Hi,

Is the order getting created in ERP? Is the ERP is sending the confirmation message back to C4C?

Regards,

Guilherme Steyer

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1 Answer

Best Answer
Shivanand Hangaragi
Jan 23 at 05:32 AM
-1

Dear Srinivasa,

The transfer status in C4C Order is updated once the confirmation message comes back from ERP. And this message is triggered in ERP Order via Outputtype COD4.

Regards,

Shivanand B H

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