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Former Member

Fail: HDB Indexserver not running on Multi-tenancy


I am having an indexserver error as follow:

process hdbindexserver HDB Indexserver-OSR not running

The indexserver_alert.trc shows the following issue:

ColumnFragmentDeltaRowIDObject.cpp(00246) : Delta Rowid correctTransientRowIDDictValues() dict-size 132960356 does not match index-size 132960512, 87F:0xfe0004f979C, @0x00007f2fe0a46400

I have restarted Hana multiple times but error persists.

Hana is multi-tenancy. Other tenants in the same Hana instance run fine.

Appreciate any help. Thanks!

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2 Answers

  • Best Answer
    Posted on Sep 12, 2017 at 12:28 PM

    Hi Ilung,

    This is what SAP would call an incident. You will need to open a ticket to get support.

    Should you be using SAP HANA, express edition and hope for some community support, I can inform you that there are two notes on a similar error message but this concerned the first revisions of SPS 09 (3 years ago): 2135718 - SAP HANA Database: Columnstore table cannot be loaded - Mismatch between RowID dict-size 2 and inverted index-size 3 and 2137038 - SAP HANA Database: Columnstore history table cannot be accessed due to an exception during deltalog replay

    The solution the note mentions (for that version at that time) was to recover the database to a point in time before the issue started to happen.

    This could be something you could try.

    If you do not have a backup because you are still in testing mode, I would suggest to just delete and recreate the tenant database.



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    Former Member
    Posted on Sep 13, 2017 at 05:38 PM

    Hi Ilung,

    Just wondering, did you start the Tenant database independent of the restart? By default the tenant databases are not started.


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