Hi
While trying to login to the portal, one of the user is getting error "User Authentication failed.".After Unlocking the user everything works fine for few hours, then same error appears again.
This problem is faced by only one user.
*Unlocking the account solves the problem temporarily.
User data is stored in LDAP.
Log file message:
LOGIN.ERROR | null | | Login Method=[default], UserID=[<userid>], IP Address=[<IP>], Reason=[Authentication did not succeed.]
What can be the cause of the problem?
Thanks in advance,
Apurva