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Link between Surveys Responses and Items of interest?

Sep 11, 2017 at 01:35 PM

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Hi,

Does anyone know if we have the possibility to add an item of interest in the Survey responses?

Let's suppose we ask explicit to our contacts in which kind of products they are interested in.

It could be useful to include those into the import data tile.

We are working on an on-prem version.

Regards

Catherine

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1 Answer

Matthias Reiner
Sep 13, 2017 at 08:52 AM
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Hi Catherine,

in standard this is not possible. As a workaround there might be ways (ie. in XLS based on on survey responses) to map responses

to interest items and compile from this source another XLS (ie. interactions) you upload back to the system. The interaction file would then

contain contact id and the survey response as interest item. I have not yet tried this but it's an idea.

Regards,

Matthias

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Hi Matthias,

Thank you for your answer!

I thought about this workaround but I was hoping to not have to do this.

Regards

Catherine

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