How to cancel an order with service item - Reg

Hi,

We have invoiced an order for one service item later we have cancelled the invoice and order status has become as open.

We have to cancel that order without deleting it.

We rejected the line item despite it is showing as open order due for billing. Please let me know How can we cancel the order without deleting it.

Thanx & Regards,

Sp.Balaji

Message was edited by:

balaji soundarapandian