sale order

[Former Member]

Dear all,

Kindly clarify me What is basic difference between job_work order & Service order

Thanks &Regards,

Renuga.A

[Former Member]

Hi,

<b>Job Work Order:</b>

Say you own a manufacturing unit and are manufacturing products like industrial valves. The production starts from raw material processing - all different processes required - assembly of the finished product - testing. You have say "X" no. of machines to carry out the production. In a particular month when you don't have sufficient orders the capacity of the plant will not be utilized fully and this will not be good. You have some machines on which some basic processing of a raw material say turning can be done. So during the slack period you will do the job work for other manufacturers - here job work means either you will completely manufacture the product or you will carry out some operations. So you will quote the customer for the same and when the PO is received you will create a sales order which will be for <b>"job work sales order"</b>. There will be a delivery - PGI and billing in this process

<b>Service Order:</b>

Say you own a company which looks after the service of <b>"xerox"</b> machines. Now adays in all the big companies there are xerox machines and these machines require maintenance from time to time or at regular time periods. So you will quote the customer for the repair services and when you receive the PO from the customer this will be a sales order for <b>"Service Order"</b>. The serive item has no delivery - so after order direct billing in this process. You can also enter into an agreement with the customer for annual rate contract and accordingly may charge for each visit.

Reward points if solution helps.

Regards,

Allabaqsh G. Patil

[Former Member]

Hai Allabaqsh G. Patil ,

Thanks for your Explaination.

Regards,

Renuga.A

[Manoj_Mahajan78]

Renuga,

Service order is

"An agreement between a service provider and a customer about the execution of services at a specific time and for a specific price. In addition, the service order contains planning for personnel, spare parts, and other expenses that are necessary for providing the services"

Service orders represent customer orders to service providers for the delivery of services, which can possibly include the exchange of spare parts in an after sales scenario. Service orders support service and spare parts planning and other expenses required to execute service jobs. Service order processing includes validation of existing contract and warranty entitlements, assignment of work items to the right service personnel resources and tight integration with enterprise logistics.

REWARD IF U FINDS THIS AS USEFUL...

Regds

MM

[Former Member]

Hi Renuga

A work order may contain multiple operations, which in turn can contain multiple sub-operations. A work/service order can make reference to a business partner (customer), and one or more technical objects (for example, work locations, equipment). Work orders and work operations may have dependencies with one another, as well as external constraints such as permits. Tools, material and/or qualifications can be defined in the work/service order as requirements for the work.

Normally, work information provided by SAP is translated as 1 "job" per work order operation. However, for administrative expediency, the CSD system may dispatch a single "summary" of jobs instead of multiple operations in the work order. Under these circumstances, work completion transactions would normally only be generated for those work requests that were dispatched.

The CSD system may support functionality that permits feedback for jobs to be done to a "standing" work order that is not dispatched but used purely as a cost collector for a specific type of work.

Structure

The following types of work/service order data can be transferred from the R/3 System using the IORDER01 IDoc:

Order header data

Permit data

Technical object data (functional locations and equipment including measuring points)

Partner data (ship-to party, sold-to party, service-at customer)

Operation data (sub-operation, splits, material, PRTs, requirements, relationships)

Notification reference data

The IORD transaction performs the extraction of the work/service order data to build IDocs.

Reward if useful to u