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SAP Business One 9.2 VMare vSphere Installation Issues

Sep 11, 2017 at 01:51 AM


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Hi SAP & Community team,

We are facing the below issues and needed urgent assistance, we are facing very weird issues whereby the entire server will restart when the installation of SAP B One 9.2 is performed.

Below are the issue details :-

Problem : During Installation of SAP B One 9.2 frequent system crashes & CPU lockups, VMware vSphere ESXI host entirely goes down. Pink error screen from VMware ESXi shown

Issue Occurrence : Occurs every time when SAP B One system is installed halfway or during installation progress.

Actions Taken :

Dell has been informed about the hardware checking, from manufacturer’s system diagnostic, there’s no hardware issues found.

From our internal checking, its very likely the issue comes from software, either its operating system, VMware or SAP installer software.

Below are the information required from your end, SAP team, kindly help us to perform further investigations and provide us answer for the above mentioned issues.

  • ESXi version 5.5.0 ( VMware kernel release build 1331820 )
  • vSphere version 5.5.0 Build 1300321
  • Operating system : Windows Server 2012 R2 (virtualized)

These are the errors shown on the vmware vsphere purple screen.

error-code.jpg (82.0 kB)
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