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Link to the new community tag not working

Oct 12, 2016 at 10:15 AM

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Former Member

Hi,

I have been following the tab Business ByDesign (http://go.sap.com/community/tag.html?id=01200615320800000691).

However this tag is not available when we go for browse community and search for the tag/products there.

byd.jpg

Similar tag: SAP Hybris Cloud for Customer (http://go.sap.com/community/tag.html?id=01200615320800003136) is listed when searched for it.

More over, One the Product Page : https://go.sap.com/product/enterprise-management/business-bydesign.html

Under Support, Clicking on link : Ask Community -> Click on Visit the SAP Business ByDesign community redirects you to the same page instead of opening the community tag.

Can you investigate this and correct the same.

Let me know if you need further details.


Thanks,

Harshal

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Best Answer
Steve Rumsby
Oct 12, 2016 at 10:23 AM
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What you find when searching in "Browse community" are "community pages", not tags. Those community pages in turn link to tags (in the "Show all content" section at the bottom of the right hand side). You can't follow community pages, but you can follow tags.

So, it would appear there is a Hybris community page but there's no ByDesign community page, although there are tags for both.

I find this confusing too...

Your final issue about the link on the ByD product page not working is possibly related. Maybe it is trying to link to the community page that doesn't exist?

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Former Member

Hi Steve,

Yes, I think there is no community page for the By-design and only tag exist. I had an understanding that for the tag community page should be mandatory. But seems like that's not the case. Tags can be stand alone as well.

However this makes it difficult to find the content (questions/blogs) for that tags as you can search via browse community as page is not available.

Same is the case for other tag SAP Cloud for Travel and Expense.

Regarding the product page, if the community page does not exist, then visit community link should redirect you to the tag (Like "Show all content" for the community page) which would give an easy access to community content.

Regards,

Harshal

Finding the tag itself for travel and expense and Bydesign, took at least couple hours. Finally found bydesign tag when some one raised an question and it came for moderation.. that is how I found the tag. :)

Or the other way is to post the question/blog and assign a primary tag. from there you can navigate and follow the tag.

Not sure if there is a simpler way of finding the tag.

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