Successfully processed message from PO 7.5 dint reach PI 7.1 Adapter Engine

[former_member485301]

Hi,

We have installed PO 7.5 single stack in our environment which will be exclusively connect with DMS (Siebel System) which is to be hosted in LIA (Limited internet Access).

This PO 7.5 will be connected with existing PI 7.1 which will be connected to target systems (vice-versa).

DMS <=> PO 7.5 <=> PI 7.1 <=> Target Systems.

We have done Configuration Wizard setup as part of post installation activity which is required for PO 7.5.

We have also followed the readiness check and everything is working as per the document.

I have created one file to file interface in PO 7.5, it worked fine.

Then i have created file to soap, in the logs its showing as messages are successfully transmitted to PI 7.1. But no logs/messages available in existing system (PI 7.1).

File -> Soap (PO 7.5) -> Soap (PI 7.1) -> File

Since the logs are showing as messages successfully delivered to target system, i couldn't find any error logs in both the systems.

Even we checked with network team and they confirmed its fine in network level and also we are able to telnet both the systems.

Please suggest me to proceed further.

Regards

Vinoth

[JaySchwendemann]

I would try XPI Inspector. Activate it with template 50 on PI 7.5 and PI 7.1 as well (you may need to deploy it first, as it doesn't come with the standard AFAIK). You can (and should) narrow that down to the respective communication channels.

Please come back if you have any additional questions regarding this

Cheers

[former_member485301]

Hi Jens,

Thanks!!

checked PO 7.5 Receiver Channel & 7.1 Sender Channel with XPI Inspector and got this error "Transform: invalid xi message object" in 7.1 Sender Channel.

Please guide..

Regards,

Vinoth

[Harish]

Hi Vinoth,

This is strange that the receiver channel from PO 7.5 delivered the message but it is not available/logged in 7.1 sender channel. Is your both system are part of same landscape? Do you use any load balancer or web dispatcher in 7.1?

regards,

Harish

[former_member485301]

Hi Harish,

Thanks for your reply.

Yes, both the systems are in same network but different domain and we are not using load balancer and web dispatcher in 7.1.

Regards,

Vinoth

[Harish]

Hi Vinoth,

Did you find Java logs on 7.1 servers with the user used in PO to send the message?

regards,

Harish

[former_member485301]

Hi Harish,

I couldn't find any Java logs in 7.1

when i tried to push data from SOAP UI in PO 7.5 LIA Server, the messages reached 7.1 with an error.

pi-error.png

Regards,

Vinoth