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Former Member

SAPMails are getting cancelled.

Hi All,

SMTP Mail Cancelled.

These mails are from Stores and Purchase departments who are generating PO/PR [Purchase Order/Requisition ].

The mail will generate automatically when PO/PR is placed and goes to recipient.

Mails has the attachemnt document which contains PO/PR details in HTM and PDF formats.

Attachements which are HTML type are failing sometimes and also TRANSMITTED sometimes, but attachements which are of PDF file type are getting transmitted always.

Some mails which dosent even has an attachment are getting cancelled.

Only couple of them are failing.




The status of the following send requests was not changed because they either already have a final status

as they are in the queue or because an error occurred when the status was set.

If an error occurred, click on the message number (field 'Msg') to display the error message.

@5C\QErrors@ via Internet Goods Against Your PR/PO has been recd at Stores. Shivanand/Prabhanand/Ahmed RCMM004 25.09.2007 22:33:10 817

25.09.2007 22:39:52 Cannot process message in SAP System

Info from Node (Schedule Send Process on App.Server with Plug-In)



Processing could not be continued due to a technical or configuration error in the SAP system

System response


Processing was terminated



Processing was terminated in the SAP system. The reason is given in the details below:

No ESMTP Plug-In Is Available for SAPconnect

Application Server Used by the Send Process: gcmdr3ap2

(Schedule Send Process on App.Server with Plug-In)


My Application Server "gcmdr3ap2" is running fine.

I have checked the following things ->


1> Program - RSCONN01 - SAPconnect: Start Send Process




Client AddrType Commun Method B Type




3> Output formats for documents

SAPscript/Smart Forms - PDF


Business Object/Link - TXT

RAW Text - TXT

4> Mail Host ip address and Port # are correctly set.

5> Profile Param is also set Correctly =>

icm/server_port_1 PROT=SMTP,PORT=25

I Could not find anything in the Developer Trace files of WorkProcesses, System Logs.

In the Internal trace, i dont much information about MAIL getting Cancelled.

28.09.2007 12:12:05 SO_OBJECT_SEND G Transfer new queue entries to persistence service

28.09.2007 12:12:05 SO_OBJECT_SEND G Status updated

BUT, Iam able to send All the mails if i do send it if i "Repete Send "option in "Overview of send orders".

Please suggest me what is missing here ?


sap - mySAP ERP 2004 ECC 5.0

Kernal - 640 patch # - 155

Basis - Package level - 19.

db - ora 10.2g

os - hp ux 11.23b ia64



Shyamsundar G c.

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1 Answer

  • author's profile photo
    Former Member
    Posted on Sep 28, 2007 at 08:25 AM

    Hi Shyamsundar,

    When you try to start the Internet Connection Manager (ICM) with transaction SMICM do you get any error?

    Pls try following:

    Set the rdisp/start_icman profile parameter to TRUE and restart the system.

    Hope this is useful



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    • Former Member

      Hi Umesh,

      i am getting 3 kinds of warnings if i check it in SMICM -

      WARNING => IcmMsgProcess: connection to WP 23 broken (rc=-8,nirc=-6)

      WARNING => Connection request from (136/23960/0) to host:, service: 25 failed (NIECONN_REFUSED)

      MPI<7bd>5#4 Peak buffer usage: 22 (@ 64 KB)

      Is the above message related to any problems with the Mail Domain -

      Profile param is already set correctly...

      rdisp/start_icman true

      I cant restart the server because my PRD server is in cluster with a DR server in standby mode.

      If i have to restart the server...i have to do it on sunday night only.

      on 25th Sep 07, i have restarted the server because of some DB backup problems, which got resolved after restart.

      Has it got to do with Workprocess/dispatchr or something ?