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SAP LSO: Correspondence Trigger - Course Creation for Prebooked Employees

Sep 07, 2017 at 02:43 PM


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Former Member

Dear Community,

I'm currently analyzing the following requirement in SAP LSO (Learning Solution):

"When a new course is created (planned or firmly booked), employees who have existing prebookings for that course should automatically receive correspondence to inform them that the course is available."

Currently, our training administrators are manually e-mailing employees who have a prebooking, for a course that the administrator has just created. The e-mail invites the employee to request a course booking.

Reading the SAP documentation, it appears that Request-based correspondence does not support the 'Course Creation' business process, but does for other day-to-day activities.

Will a bespoke solution be required for this?

Kind Regards,

Simon Melling.

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