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Crystal Reports TLS 1.2 Support Help needed

We have a website that needs to allow TLS 1.2 connection from Crystal Reports on a web server to our SQL Server (version 2008 R2). The rest of the site works fine -- its just the Crystal Reports that are failing with a "Database Login failed" error message.

We have already tried:

1) Upgrading from Crystal Reports version from XI R2 to 2016 – no change

2) Changing to use Native 11 -- no change

3) Gone to the SAP Crystal Reports website to make sure we had the most recent version of both the 32-bit and 64-bit runtimes – no change

4) Downloaded and updated the Crystal Reports for Visual Studio 2010 – no change

It’s almost like there is a version mismatch somewhere because Crystal Reports 2016 notes the version as but all the controls in Visual Studio 2010 reference 13.0.2000.0

What are we missing????

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1 Answer

  • Best Answer
    Sep 08, 2017 at 07:37 PM

    Microsoft released a patch for TLS 1.2 support, search there for a fix.

    CR supports whatever the OS supports.

    Oh and 13.0.2000.0 is the assembly version, never changes unless using SP 21, now most are 13.0.3500.0

    Go here for the latest:

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