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Accessing .mht file with KM Document IView

Hi, I have several .mht documents in my public documents folder that I want to using KM Document IView's. When I try to access one of the documents with the IView I get a generic file download dialog. The dialog shows the whole filename without the extension and the type listed is unknown. I don't know why it would show up as know when the file clearly has a .mht extension. I can also successfully open the file by clicking on it in KM.

I thought before I had done this with a .mht file and windows explorer opened it up.

Can I access my broadcasted .mht report files via KM Document IView?

What could I be doing wrong?

Thanks, Ken Murray

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3 Answers

  • Best Answer
    Posted on Apr 14, 2015 at 11:31 AM

    Hi Kenneth,

    Check KBA 1715084 which addresses the exact issue that you are facing.

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  • Posted on Oct 02, 2007 at 03:45 PM

    Is the .mht extension assigned to any application within Windows on your machine?

    Also, is the MIME type setup properly under Content Management, Metadata, Mime Types within your portal?

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  • Posted on Oct 02, 2007 at 03:54 PM

    Instead of accessing my .mht files with a KM Document IView I am using Visual Composer HTML IView.

    Thanks,

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