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HCP Custom Domain + Quota Issue

Oct 12, 2016 at 08:26 AM

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Dear HCP Experts,

I am trying to add Custom Domain to my HCP account, with the following command :

neo create-ssl-host --account myaccount --user mymail@example.com --host hana.ondemand.com --name mysslhost

which has been documented in the below link:

https://help.hana.ondemand.com/help/frameset.htm?77cf0e6cd32e496c9cc8eeac4bedde94.html#loio77cf0e6cd32e496c9cc8eeac4bedde94

I see error related to Quota:

However, I have One Quota assigned to this account and its not used.

Any suggestions how to fix it.

Regards,

Nagesh

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1 Answer

Matthias Steiner
Oct 12, 2016 at 09:28 AM
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Hi Nagesh,

quick question up-front: are you using a productive account or trial?

Cheers,

matthias

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Hi Matthias,

It is not a Trial account for sure. I am using my company account which has purchased Lite version of HCP.

Not sure how to check if this is production or not.

Regards,

Nagesh

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That already answers my question I guess, because every package except for the Developer Edition on our trial landscape includes one custom domain. From what you write I don't see any user error so I guess we should look closer to rule out there's an issue with your account etc.

May I kindly ask you to open a ticket as documented here: https://help.hana.ondemand.com/help/frameset.htm?5dd739823b824b539eee47b7860a00be.html

BR,

matthias

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Sure, will open a ticket.

Thanks.

Nagesh

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