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Former Member
Sep 27, 2007 at 11:34 AM

how to use latest start for remainder mail

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hi,

i have to send a remainder mail if user is not responding for 3 days.

after sending the email if still the approver is not responding for 2 days then we have to terminate the work flow

how it can be done by using latest start and latest end.

one of the solution suggested is

You can use the following tab as follows

1)Latest start:3 days from time of creation of workitem .The deadline should be modelled.Here you mention an outcome say mail sending. In the branch Mail sending you put a send mail to the approver of the message that workitems is pending in his inbox.

2) Latest end: 8 days from time of creation of workitem. The deadline should be modelled and the outcome name is Terminate. Now in Terminate branch you put a process control step that will Terminate Workflow.

i am doing like that only ,but the remainder mail is not coming at right time.

remainder mail is comming just before the termination.

one more thing i want to ask :

do we need to add one more outcome to the sending workitem activity which will handel the process after the deadline missed.

please suggest me the solution in detail..

Thanks in advance

anand