We are experiencing an issue with Crystal reports in prod environment. We are using Crystal report 13.0.3.612 run time on the server and reports developed using Crystal reports runtime using VS2010. After few runs of reports. Crystal reports stopped loading and throw error. Once the application pool restarted for the application, again start working.
Error:
Message: The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception. StackTrace: at CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor() at AIT.Multiprac.Web.Areas.Reports.Controllers.ReportsController.InitialiseWebserverCache() at AIT.Multiprac.Web.Areas.HealthIndex.Controllers.ConsumerController.InitialiseWebserverCache() at System.Threading.ThreadHelper.ThreadStart_Context(Object state) at System.Threading.ExecutionContext.runTryCode(Object userData) at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart() InnerException: System.Runtime.InteropServices.COMException Message: Retrieving the COM class factory for component with CLSID {4DB2E2BB-78E6-4AEA-BEFB-FDAAB610FD1B} failed due to the following error: 800703fa. StackTrace: at CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor()
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