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Former Member

Solution Manager 7.2 CCMS Remote System e-Mail sending

Hello Community,

we have built a Soltuon Manager 7.2 in our environment. Lets call it SLM.

We have configured a System - lets call it ABC - with SAPCCM4X to communicate and send CCMS data to our SLM.

When I take a look at RZ20 within SLM I can see a lot of MTEs of System ABC.

With these I created a CCMS monitoring template within SLM.

Now, when I want to be send an e-mail when threesholds have been passed, SLM routes me to the system ABC and wants me to configure an auto reaction method there. I dont want the ABC to send an email; I want the SLM to do so. But I just cant find a way to configure it.

Can anybody please shed some light on this?

Best regards and thanks in advance!
Kerem

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3 Answers

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    Former Member
    Sep 06, 2017 at 01:08 PM

    Hello Prakhar,

    thanks for your fast response. Its not quite what Im looking for.
    What we need is, that as soon as a CCMS monitored object - for exapmple aborted background job - turns to red, the SLM itself sends an alert email. Right now SLM wants me to configure ABC to send that email.

    Best regards

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  • Sep 06, 2017 at 12:33 PM

    Hello Dieter Kastner

    have you checked the below blog already

    https://blogs.sap.com/2016/05/27/solution-manager-technical-monitoring-for-email-scotsost/

    hope it resolves

    Thanks

    Prakhar

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  • Sep 12, 2017 at 09:40 AM

    Hello Kerem,

    if you are still interested in using CCMS:

    In your case you have to configure the central autoreaction method in SLM system and assign it to the required MTE classes in "RZ21 --> Technical Infrastructure --> Configure central system --> Assign Central Autoreactions". To be able to use the central autoreaction the CCMS agent should be registered at CEN and it has to work without issues.

    CCMS is still supported in all available SAP NetWeaver Releases and can be used. But the recommended infrastructure is MAI. CCMS is one of the data providers for MAI.

    Regards, Alwina

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