BI 7 Service Management Business Content

[Former Member]

Hi Fellows: I've never worked with Service Management. I was asked to put together all the names of Standard Business content Infocubes and Queries. I was told by one of the R/3 consultant that I would find those cubes and Queries under QM since the data was to come from Plant Maintenance. Is that right? He listed the following cubes for me to look into

Notifications: 0QM_C10

Notifications - Activities: 0QM_C07

Notification - Tasks: 0QM_C08

Notifications - Items: 0QM__C09

Notifications - Causes: 0QM_C06

Service Orders - OCS_C02

Service Orders - Operations: OCS_C03

Service Orders: Costs and Allocation: 0CS_C01

Simulated Maintenance Costs: 0PM_C05

Budget Data for Plant Maintenance (Transactional): 0PM_C06

Plant Maintenance Budget Data (MultiProvider): 0PM_MC01

Any help would be greatly appreciated and points rendered for sure. Thanks

B

[Former Member · Accepted solution]

Look at this:

http://help.sap.com/saphelp_nw2004s/helpdata/en/c1/840c3c40787431e10000000a114084/frameset.htm

Ravi Thothadri

[Former Member · Accepted solution]

You said it man! I think that's what I was looking for..I guess more like I wanted some reassuranc and you hit it precisely. Thank you sir

B

p.s.: points allotted

[Former Member · Accepted solution]

Ravi or anyone who can answer this: one quick question:

is there any place where I can get the 'Data Flow' for the cubes? Thanks

B

[Former Member · Accepted solution]

Hi,

When I click on the link I get a blank page. BTW anybody has a list of common extractors. I need to do a report at enterprise level to find out quantity ordered and received by all co codes. involves historic data as well. I tried all 2lis_ info objects but couldn't find Q-order and Q received for a mat.

Appreciate your help

[Former Member]

Right click the data provider and you will get it from there.

If you need to get ti from the R/3 side, I dont think there is a document for that.

Ravi Thothadri

[Former Member]

Ravi (or anyone else who can answer this in case Ravi is busy): thanks again for answering the questions. I right clicked the infocube 0QM_C10 in the 'BI Content' section and selected 'Display Description'. I then get the detailed metadata of the infocube. Perfect so far. I then click on the link that says 'Network display of the data flow', where I get the detailed data flow and its wonderful. The only issue is that the DataSources listed in the diagram are not listed as the datasources for the Customer Service DataSources in help.sap.com. Any reason for that?

Does that mean I need to activate all the datasources and infoobject for QM and Customer Service under Production Planning?

Hope I didn't confuse you. Thanks again.

P.S. for Sayed: if you get a little white blank screen then just maximize it and wait for a short while. Also see if you can scroll up or down. The diagram might be hidden.