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Sep 07, 2017 at 06:42 PM

Creation of Interaction Record

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Hello,

We are implementing Interaction Center and one of the project steps is a migration from legacy system to SAP CRM.

I'm trying to create interaction records (below picture) via BAPI_ACTIVITYCRM_CREATEMULTI. My development was based on standard function module ECRM_ISU_CREATE_ACTIVITY.

However I'm getting another kind of document as shown in the picture below.

Could you please help me find what's getting wrong? Shoud I use another BAPI instead?

Thank you!

Diego

Attachments

ir1.png (81.9 kB)
ir2.png (81.0 kB)