Left Hand Navigation Disappears

[Former Member]

Good Morning,

We have a problem with Web Tools 2007, where the left hand navigation disappears when you log in to the Administration piece. Now, it works fine from all servers, except for one, and I have no idea why. I imagine that it has to do with permissions, but we have someone with administration rights to the network and it has the same effect for him. When we are simply on the internal network, it doesn't happen, when I run it from the server that Web Tools is installed on, it doesn't happen, but when we logon to one particular server, the left hand navigation just disappears (and other things don't funciton properly). Does anyone have any suggestions?

Thanks so much for your assistance,

Kristen

[Former Member]

This is a known bug that has not been diagnosed.

Message was edited by:

Shane Hart

Message was edited by:

Shane Hart

[Former Member]

Thanks Shane,

This is killing me right now and is happening on every installation that I have been working on. Is there a workaround? I can't get into any pages on within CRM. Please let me know.

Thanks,

Kristen

[Former Member]

Until a resolution is discovered, I was able to uninstall and re-install the base version to avoid the problem. In case anyone else has the same issues. Thanks.