I have been digging the way to automatically create the IT2002 for an employee following a course (managed through the training and events module)
I cannot still find when the IT gets created.
I setup the system to enable integration, setup events type, create the event, book the employee, fix the event, and even add qualifications, but still the IT does not get created.
Is there any report I need to run in order for the system to recognize the event participation and therefore create the presence on IT2002?
I have read on some threads that the IT gets created when you firmly book the employee for the event but it does not work for me. Should it work this way?
Thank you very much for any input.