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Cannot connect to server in Java side

After install Crystal server 2016, i publish a crystal report template in server, it is ok while i review it in server, but when i use java code to generate the report, it is showing connect error. "Communication error occurred when trying to connect to server xx.xx.xx.xx (FWM 01009)". my code as below:

sessionMgr = CrystalEnterprise.getSessionMgr();

entsession = sessionMgr.logon("PORTAL", "Aa123456","", "secEnterprise");

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