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Former Member
Sep 24, 2007 at 07:47 AM

Unable to login into portal 7.0

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Hi experts,

I am using Portal 7.0 and the support pack level is 10. But I am not able to login into the portal with valid user id and password. it is throughing an error User authentication failed.

I am providing the default trace file here.

#1.5#0013725D3B3B005B00000ABB000054F800043AA05AC370EE#1190360298786#com.sap.engine.services.security#sap.com/irj#com.sap.engine.services.security#Guest#0####9f24c020681511dc98560013725d3b3b#SAPEngine_Application_Thread[impl:3]_35##0#0#Error##Java###Internal server error. An error log with ID [0013725D3B3B005B00000ABA000054F800043AA05AC36579] is created. For more information contact your system administrator.

[EXCEPTION]

#1#com.sap.engine.services.security.exceptions.BaseSecurityException: Internal server error. An error log with ID [0013725D3B3B005B00000ABA000054F800043AA05AC36579] is created. For more information contact your system administrator. at com.sap.engine.services.security.login.ModulesProcessAction.run(ModulesProcessAction.java:157) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.services.security.login.FastLoginContext.login(FastLoginContext.java:173) at com.sap.engine.system.SystemLoginModule.login(SystemLoginModule.java:90) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at javax.security.auth.login.LoginContext.invoke(LoginContext.java:675) at javax.security.auth.login.LoginContext.access$000(LoginContext.java:129) at javax.security.auth.login.LoginContext$4.run(LoginContext.java:610) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.login.LoginContext.invokeModule(LoginContext.java:607) at javax.security.auth.login.LoginContext.login(LoginContext.java:534) at com.sap.security.core.logon.imp.SAPJ2EEAuthenticator.logon(SAPJ2EEAuthenticator.java:859) at com.sapportals.portal.prt.service.authenticationservice.AuthenticationService.login(AuthenticationService.java:367) at com.sapportals.portal.prt.connection.UMHandler.handleUM(UMHandler.java:126) at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:186) at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522) at java.security.AccessController.doPrivileged(Native Method) at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321) at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377) at com.sap.portal.navigation.Gateway.service(Gateway.java:126) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266) at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33) at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170) # #1.5#0013725D3B3B005B00000ABD000054F800043AA05AC37453#1190360298786#com.sap.engine.services.security.authentication.logincontext#sap.com/irj#com.sap.engine.services.security.authentication.logincontext#Guest#0####9f24c020681511dc98560013725d3b3b#SAPEngine_Application_Thread[impl:3]_35##0#0#Error#1#/System/Security/Authentication#Plain###LOGIN.FAILED User: N/A Authentication Stack: ticket Login Module Flag Initialize Login Commit Abort Details com.sap.security.core.server.jaas.EvaluateTicketLoginModule SUFFICIENT ok false false true com.sap.engine.services.security.server.jaas.BasicPasswordLoginModule REQUISITE ok true true true com.sap.security.core.server.jaas.CreateTicketLoginModule OPTIONAL ok true exception true A user mapping method is called which requires that user mapping has been initialized (i.e. told about a potentially existing cryptographic master key), but user mapping initialization has not been performed yet.# #1.5#0013725D3B3B006100000084000054F800043AA070031182#1190360655280#com.sap.security.core.sapmimp#sap.com/com.sap.security.core.admin#com.sap.security.core.sapmimp.[cf=com.sap.security.core.sapmimp.logon.SAPMLogonLogic][md=uidPasswordLogon][cl=20331]#Guest#0####73a16b00681611dcb7c80013725d3b3b#SAPEngine_Application_Thread[impl:3]_5##0#0#Error##Java###Exception occured in SAPMLogonServlet: [EXCEPTION] #1#com.sap.security.api.InvalidPasswordException: MISSING_PASSWORD

at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.uidPasswordLogon(SAPMLogonLogic.java:622)

at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.executeRequest(SAPMLogonLogic.java:156)

at com.sap.security.core.sapmimp.logon.SAPMLogonServlet.doPost(SAPMLogonServlet.java:59)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

#

#1.5#0013725D3B3B006200000ABF000054F800043AA07201F70C#1190360688764#com.sap.security.core.sapmimp#sap.com/com.sap.security.core.admin#com.sap.security.core.sapmimp.[cf=com.sap.security.core.sapmimp.logon.SAPMLogonLogic][md=doLogon][cl=20331]#Guest#0####8791f0d0681611dcc1f80013725d3b3b#SAPEngine_Application_Thread[impl:3]_25##0#0#Error##Java###doLogon failed

[EXCEPTION]

#1#com.sap.security.core.logon.imp.UMELoginException: USER_AUTH_FAILED

at com.sap.security.core.logon.imp.SAPJ2EEAuthenticator.logon(SAPJ2EEAuthenticator.java:954)

at com.sap.security.core.logonadmin.ServletAccessToLogic.logon(ServletAccessToLogic.java:206)

at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.doLogon(SAPMLogonLogic.java:974)

at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.uidPasswordLogon(SAPMLogonLogic.java:630)

at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.executeRequest(SAPMLogonLogic.java:156)

at com.sap.security.core.sapmimp.logon.SAPMLogonServlet.doPost(SAPMLogonServlet.java:59)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

#

Thanks and Regards,

Manish.