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Crystal Reports Report Bursting

Aug 31, 2017 at 03:17 PM

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I have been requested with configuring a report to be bursted to multiple recipients. The process works if I burst each page to a single recipient, but fails if I try to send a page to more than one recipient. We are running SAP BI 4.2 sp2.

To further explain, I have a main report that returns vendor information. The data is grouped by vendor #. There are generally 2-4 pages per vendor in the report.

We next have a report that controls the bursting based on the vendor #. Each vendor has more than one email recipient.

When the bursting publication runs, it is combining all of the email addresses for a specific vendor in a comma separated list. The system does not like this. The interesting thing is that I can run the publication in "Test Mode" and specify multiple email addresses to send to and this approach works.

Has anyone ever encountered this? Any solutions out there?

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