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Former Member

can't send short message to internal users from SO00


we're trying to send message from transaction SO00 using sap logon name. After sent it, I go to tx SOST and saw nothing in send requests; but if I use an internet address from SO00 this do appear on SOST and I can send it.

Can you help me?

Best regards

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1 Answer

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    Former Member
    Sep 22, 2007 at 03:59 AM


    I dont think it is possible. This is the Reply for the OSS Message we have raised for the same issue.

    I'm afraid that SAPOffice is not that "smart". When you specify an

    internet address and enter a SAP user name the system will not check

    this entry in address managment. It will assume that you have entered

    a valid RFC822 mail address. I can understand why this functionality

    would be useful (as in say MS Outlook) but SAPOffice is more than a

    mail client.

    As the node specific routing and mail domain checks are carried within

    SAPConnect (SCOT) the error will not be picked up untill RSCONN01 is

    run. This is why no error message is displayed when you enter an invalidemail address in SAPOffice (SBWP).

    You have raised an interesting functionality deficit. I will ask

    development to consider address checks when sending emails to SAP User


    Award points if helpful



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    • Former Member Former Member


      Intresting. Whnever we have sent a message with saplogon name it only goes to correspondind sapoffice. It never looked the email updated and sent a mail to that email against the saplogon name.

      So we always use the internet address to send mails.