IC Webclient not opening: CRM_IC

[Former Member]

Dear Experts,

i have CRM 5.0 system on ORACLE/AIX.

when i run t.code CRM_IC, it thrws Communication error as below.

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Error when processing your request

What has happened?

The URL http://hllsap44.in.u1609.unilever.com:1080/sap/bc/bsp/sap/ic_base/main.htm was not called due to an error.

Note

The following error text was processed in the system CD2 : Exception condition "COMMUNICATION_ERROR" raised.

The error occurred on the application server hllsap44_CD2_00 and in the work process 0 .

The termination type was: RABAX_STATE

The ABAP call stack was:

Method: CREATE_SESSION of program CL_SAM_BSP_SESSION_LAUNCHER===CP

Method: START_WORKER_SESSION of program CL_ICWC_SESSION_REGISTRY======CP

Method: ONCREATE of program CLO23UTXK1DHIM8WX0QZD2TBW2KZ9CP

Method: %_ONCREATE of program CL_O23UTXK1DHIM8WX0QZD2TBW2KZ9CP

Method: DO_INIT of program CL_BSP_PAGE===================CP

Method: GET_PAGE_CONTEXT_CURRENT of program CL_BSP_CONTEXT================CP

Method: ON_REQUEST_ENTER of program CL_BSP_RUNTIME================CP

Method: ON_REQUEST of program CL_BSP_RUNTIME================CP

Method: IF_HTTP_EXTENSION~HANDLE_REQUEST of program CL_HTTP_EXT_BSP===============CP

Method: EXECUTE_REQUEST_FROM_MEMORY of program CL_HTTP_SERVER================CP

What can I do?

If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system CD2 in transaction ST22.

If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server hllsap44_CD2_00 in transaction SM21.

If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server hllsap44_CD2_00 . In some situations, you may also need to analyze the trace files of other work processes.

If you do not yet have a user ID, contact your system administrator.

Error code: ICF-IE-http -c: 100 -u: BCONE -l: E -s: CD2 -i: hllsap44_CD2_00 -w: 0 -d: 20070921 -t: 110054 -v: RABAX_STATE -e: RAISE_EXCEPTION

HTTP 500 - Internal Server Error

Your SAP Internet Communication Framework Team

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Also below ABAP Dump generated.

Runtime Errors RAISE_EXCEPTION

Date and Time 21.09.2007 11:00:54

Short text

Exception condition "COMMUNICATION_ERROR" raised.

What happened?

The current ABAP/4 program encountered an unexpected

situation.

What can you do?

Note down which actions and inputs caused the error.

To process the problem further, contact you SAP system

administrator.

Using Transaction ST22 for ABAP Dump Analysis, you can look

at and manage termination messages, and you can also

keep them for a long time.

Error analysis

A RAISE statement in the program "CL_SAM_BSP_SESSION_LAUNCHER===CP" raised the

exception

condition "COMMUNICATION_ERROR".

Since the exception was not intercepted by a superior

program, processing was terminated.

Short description of exception condition:

For detailed documentation of the exception condition, use

Transaction SE37 (Function Library). You can take the called

function module from the display of active calls.

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to correct the error

If the error occures in a non-modified SAP program, you may be able to

find an interim solution in an SAP Note.

If you have access to SAP Notes, carry out a search with the following

keywords:

"RAISE_EXCEPTION" " "

"CL_SAM_BSP_SESSION_LAUNCHER===CP" or "CL_SAM_BSP_SESSION_LAUNCHER===CM002"

"CREATE_SESSION"

or

"CL_SAM_BSP_SESSION_LAUNCHER===CP" "COMMUNICATION_ERROR"

or

"SAPMHTTP " "COMMUNICATION_ERROR"

If you cannot solve the problem yourself and want to send an error

notification to SAP, include the following information:

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The strange thing is, it was working properly upto yesterday, but when i tried today morning it throws error.

All required serrvices in SICF + SMICM Active.

Can you please guide me to run IC_webclient.

thanks,

Rakesh.

[Former Member]

Please provide solution on the above raised issue .

It is working in another client in my system.

Rakesh.

[Former Member]

Hi Rakesh,

Have you found a solution to this?