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Former Member

USER CAN'T FIND OWN PO IN GR FOR DESKTOP USER

Hi,

We are Using SRM 5.0 with Extended Classic Scenario

User Can't find his Own PO IN GR for Desktop user .But buyer can search

it via GR for professional user,

Only one PO is not Visible in GR for desktop user , rest all PO are

visisble which pending for GR confirmation.this user can post all GR's

but for 1 particular PO there is nothing appearing in GR transaction

because i checked in MIGO and we would be able to post GR in R/3 system

but somehow this 1 PO does not appear in the users list for GR.

Pls find the screen shot attached below

Can you Please suggest for any Oss Note avaibale against this.

This is very Urgent because user needs it by 25th of sep in order to

complete GR confirmation .

Please reply at the earliest.

Thanks in advance

Regards

Prasanna

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2 Answers

  • author's profile photo
    Former Member
    Posted on Sep 21, 2007 at 05:53 AM

    Hi Prasanna,

    The screen shot is not there.

    Can you please confirm what was mentioned in the "Goods Recipient" field in shopping cart / P.O ?

    Also check whether any attribute for "Requisitioner" is maintained in the root org

    for that particular user?

    Please let me know about these observations inorder to help you further.

    Rgds,

    Teja

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    • Former Member Former Member

      Hi Prasanna,

      Its really difficult to explain what's the real problem is with the information provided by you. Look at the following observations which may help you in resolve the issues :

      1. Check in the Extended Search if any other fields were populated / checked which is causing this issue.

      2. Check trying to confirm the P.O from Confirm goods / services centrally under Centralized Purchasing node.

      3. Check for the status & document history of the P.O in under Process Purchase orders node.

      4. Check whether the confirmation was already made against that P.O or some one would have accidentally clicked the "Complete" button in the change mode of Process Purchase orders. If this is the case then you can not confirm the P.O further.

      Let me know about your observations after checking above points.

      Award points for suitable answers.

      Rgds,

      Teja

  • author's profile photo
    Former Member
    Posted on Sep 28, 2007 at 09:32 AM

    As I'm concerned,Pls tick the check boxes "Confirmation expected" & "IV Expected" in the Process Purchase Order transaction(thru your Web Page menu).

    Then status of the PO will be "Awaiting Aprroval" & once the PO is approved,GR can b made for the PO.

    I am sure it will resolve your issue.

    Pls reward points.Do let me know the results.

    Brgds/Gopesh

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