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Former Member
Sep 21, 2007 at 05:03 AM

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Hi Friends,

I have a question .

we are sending mail to key user whenever the support desk tickets has been created or changed the mail we are giving the hyperlink of the msg.We just pasted the hyperlink looks like below....


i mean its too long.... here i want to have the link should be <b>"Clickhere"</b> . if you click the clickhere label ...or text .. it should take to the corresponding link.I have not think how to do this .....

any idea ...